Terms and Conditions
Please carefully review these Terms of Use before accessing, registering, or using our Site, downloading, installing, or using our Mobile Application. By accessing, registering, or using our Site, you acknowledge that you have read, understood, and agree to be bound by these Terms, including the disclaimers and Privacy Policy. If you do not accept these Terms, including the disclaimers and Privacy Policy, you may not access or use our Site or download our Mobile Application.
General Terms
Mentorbizz operates this Site to facilitate connections between individuals seeking tutoring services ("Students") and those offering tutoring services ("Tutors"), as well as educational institutions ("Institutes"). The terms "you," "You," "User," or "Users" refer to Students, Tutors, Institutes, or any entity or individual accessing, viewing, or submitting content to the Site. These Terms govern your relationship with us and the provision of services on our Site. Upon acceptance, these Terms become effective and supersede any conflicting documents, policies, or content on our Site.
By using our Site, you acknowledge that you have read, understood, and agree to be bound by these Terms. You also acknowledge that you will periodically review these Terms for updates, as they are subject to change at our discretion. Your continued use of our Site following any changes to these Terms will constitute your acceptance of those changes.
If any provision of these Terms is deemed invalid or unenforceable, the parties agree to replace it with a new provision that achieves the original business purpose. The remaining provisions of these Terms will remain in full effect.
Governing Law and Jurisdiction
These Terms will be governed by and construed in accordance with the laws of the jurisdiction where Mentorbizz operates. Any disputes arising out of or related to these Terms will be resolved through arbitration in accordance with the rules of the arbitration association in the jurisdiction where Mentorbizz operates.
Services
You are accountable for your actions and inactions. Our platform solely facilitates connections between Students and Tutors. In the event of disputes with other users, you hold harmless Mentorbizz (including its affiliates, officers, directors, shareholders, employees, agents, and successors) from all claims, demands, and damages arising from such disputes.
As independent contractors, Students, Tutors, and institute representatives control lesson methods, materials, and aspects. We support the decisions and choices made by Tutors or Institutes. These decisions are yours to make, and we do not make decisions on your behalf. Our role is to assist in finding suitable Tutors and connecting with them.
Our platform enables you to ask questions and receive educational answers from Tutors. Students are responsible for selecting the right tutor or institute for their needs. When making hiring decisions, Students should investigate each tutor's credentials, education, experience, and reviews.
All tutoring sessions should be supervised by a responsible adult. The information provided on Mentorbizz regarding tutors, institutes, and courses is compiled from publicly available educational websites and is for general information purposes only. We regularly update data to ensure accuracy.
Mentorbizz operates the platform from various locations and does not guarantee suitability or accessibility for use in all locations. Service availability may vary among locations. We attempt to deliver all messages sent through our messaging system but cannot guarantee delivery.
Mentorbizz reserves the right to modify or withdraw aspects of its services for legal or commercial reasons. Technical difficulties may cause our services to become inaccessible, but we will use reasonable skill and care to overcome such difficulties.
Restricted Activities
You acknowledge that Mentorbizz's services are exclusively designed for educational purposes and not for unlawful activities. You are prohibited from utilizing the Site to engage tutors for illicit purposes, such as completing assignments, writing exams, or undertaking work on your behalf. Furthermore, you agree not to use Mentorbizz's services in violation of your academic institution's policies or conduct codes.
You agree to refrain from using the Site for:
1. Violating local, national, or international laws;
2. Harassing, stalking, or harming individuals;
3. Collecting or storing personal data of other Site users;
4. Impersonating entities or misrepresenting affiliations;
5. Disrupting the Site, its services, or connected networks.
You also agree not to send messages via the Site or Mobile Application that are unlawful, libelous, abusive, or objectionable, as determined by Mentorbizz.
Without written consent from Mentorbizz, you may not:
1. Reproduce or exploit Site content for commercial purposes;
2. Enable or transmit unsolicited commercial emails (spam);
3. Utilize automated means to access, monitor, or copy Site content;
4. Deep link to the Site;
5. Frame the Site or alter its page display.
Eligibility and Conduct
Use of the Website is restricted to individuals who can form legally binding contracts under the Indian Contract Act, 1872. Those deemed "incompetent to contract" under the Indian Contract Act, 1872, including minors, un-discharged insolvents, and others, are ineligible to use the Website.
If you are under 18 years old, you may not register as a User or engage in transactions on the Website. However, you may use the Site or Services with the involvement and supervision of a parent or guardian who has agreed to the Terms.
Parents or legal guardians of children under 18 may use the Site or Services on behalf of the minor child. By doing so, you affirm that you are the parent or legal guardian of that child.
To use the Site and/or Services, you must:
1. Provide accurate and complete information about yourself;
2. Maintain the security of your password and identification;
3. Promptly update your registration data to ensure accuracy;
4. Assume all risks associated with unauthorized access to your information.
For users accessing the Website from outside India, compliance with local laws is your responsibility.
You may submit feedback, make inquiries, and participate in interactive features on the Site ("Submitted Content"). When providing Submitted Content, ensure it is accurate, concise, and respectful.
By submitting Submitted Content, you:
1. Grant Mentorbizz a non-exclusive right to use, reproduce, and distribute the content;
2. Waive all rights, including moral rights, in the Submitted Content;
3. Acknowledge that Submitted Content is non-confidential and may be used by Mentorbizz for any purpose.
Regarding Submitted Content, you acknowledge, warrant, and agree that:
1. Feedback about Tutors or Institutes will be accurate and relate to your experience;
2. You will not violate copyrights, trademarks, or other intellectual property rights;
3. Submitted Content will comply with all applicable laws and regulations.
You are allowed one Submitted Content per Tutor, Institute, or subject every 30 days. Mentorbizz reserves the right to publish or remove your Submitted Content.
By using the Site, you confirm that you meet the Eligibility Conditions, including:
1. Compliance with all laws and regulations;
2. Having the right, authority, and capacity to enter these Terms;
3. Not being subject to certain complaints, legal actions, or convictions.
Mentorbizz may revise the Eligibility Conditions and require new certifications, which you must abide by or discontinue using the Site.
You authorize Mentorbizz to verify your representations and warranties, and you acknowledge Mentorbizz's right to do so.
Mentorbizz disclaims liability for controversies, claims, injuries, or damages arising from inaccuracies or misrepresentations in a User's Eligibility Conditions.
To report issues, contact Mentorbizz at: info@mentorbizz.com
Fees & Refunds
Mentorbizz reserves the right to modify or adjust connection fees at any time without prior notice. Refunds are issued solely at Mentorbizz's discretion.
Third-Party Reports
Mentorbizz may engage third-party consumer reporting agencies to conduct various background checks, including criminal records, sex offender registry checks, motor vehicle records, credit checks, and identification verifications ("consumer reports"). Please note that Mentorbizz does not endorse or guarantee the reliability or accuracy of these consumer reports.
By using Mentorbizz's platform, you consent to the collection, use, and disclosure of information contained in consumer reports. You understand that Mentorbizz reserves the right to review and rely on consumer report information to make decisions about User accounts or investigations.
However, Mentorbizz will not be held liable for any inaccuracies, untimeliness, or incompleteness of information in consumer reports. Individuals concerned about the accuracy of consumer reports should contact the relevant service provider to dispute the information.
Mentorbizz retains the right to suspend or terminate User accounts based on consumer report information or other reasons deemed appropriate by Mentorbizz.
Confidentiality of Mentorbizz Information
Through the Site, you may access certain confidential information belonging to Mentorbizz and its affiliates. This includes technical, contractual, product, program, pricing, marketing, and other valuable information that should be reasonably recognized as confidential ("Confidential Information"). You must treat Confidential Information with utmost confidentiality.
Rights and Ownership
All rights, title, and interests in the Confidential Information remain the property of Mentorbizz and its affiliates.
Exceptions
The Terms do not impose any obligations regarding Confidential Information that you can substantiate through legally adequate evidence:
1. You possessed the information before receiving it from Mentorbizz, without any obligation to maintain its confidentiality.
2. The information became publicly known without your involvement or violation of the Terms.
3. You acquired the information from a third party with the right to disclose it, without an obligation to keep it confidential.
4. You independently developed the information without using Confidential Information and without involving individuals who had access to it.
5. Disclosure is required by a valid court order or governmental mandate, as required by law, or to establish rights under these Terms, after notifying Mentorbizz sufficiently in advance.
Terms of Transacting Business
By using the Mentorbizz platform, you acknowledge and consent to adhere to Mentorbizz's tutor and student payment policies. You affirm your willingness to cover all expenses linked to services facilitated through Mentorbizz, including:
1. Hourly rates specified by tutors.
2. Travel and transportation fees, if applicable and mutually agreed upon.
3. Cancellation fees, as outlined in a tutor's cancellation policy.
4. Booking service fees between students and Mentorbizz.
5. Commission arrangements between tutors and Mentorbizz, and between institutes and Mentorbizz.
Third-Party Verification Services
Mentorbizz may provide third-party verification services, enabling Site Users to request information such as another User's identity and criminal history. The use of these verification services is voluntary for both parties. You acknowledge that Mentorbizz assumes no responsibility or liability for inaccurate information provided by third-party verification services.
Advertisements and Promotions
Mentorbizz may display advertisements and promotions from third parties on the Site. Any dealings, correspondence, or transactions with advertisers other than Mentorbizz are solely between you and the advertiser. Mentorbizz holds no responsibility or liability for any loss or damage resulting from such dealings.
Third-Party Links
The inclusion of information, logos, links, or names of tutors, institutes, or other third-party entities on the Site does not imply an endorsement or warranty of their services, opinions, or products. You assume full responsibility for your decision to engage with or support any such entity and agree to hold Mentorbizz harmless from any liability arising from such actions.
Disclaimer
Mentorbizz does not exercise control over information provided by tutors, institutes, or other third-party entities or users, which you may find offensive, harmful, inaccurate, or misleading. You are responsible for evaluating the accuracy, completeness, and usefulness of any opinions, answers, or other content available through the Site, from third parties, or obtained from linked sites. If needed, seek advice from professionals to evaluate specific opinions, answers, products, services, or other content.
Text Messages
Mentorbizz offers a Text Message Program, sending various texts for purposes like new student messages, reminders, job opportunities, and more. Please note that standard data and messaging rates may apply for text message notifications. For details, contact your mobile phone carrier.
Intellectual Property Rights
Mentorbizz grants you permission (revocable at any time) to use the Site for personal, non-commercial purposes, as specified in these Terms. This permission does not allow other uses, such as incorporating information into databases or archives. You may not deep-link to the Site, access it using automated means, or frame any pages without prior written consent.
Mentorbizz retains all rights against those violating this paragraph. You may share links to the Site through social networking technology. All rights not explicitly granted are reserved.
Content Usage
Except as authorized, you agree not to reproduce, modify, rent, lease, sell, distribute, mirror, frame, republish, download, transmit, or create derivative works of others' Content, in whole or part. You must not modify, decompile, or reverse-engineer software disclosed by Mentorbizz.
Trademarks
"Mentorbizz Trademarks" include names, marks, brands, logos, designs, slogans, and other designations used by Mentorbizz. You may not remove or alter Mentorbizz Trademarks or co-brand products without prior written consent. You acknowledge Mentorbizz's rights in Mentorbizz Trademarks and agree that any use benefits Mentorbizz.
License
Permission is granted to display, copy, distribute, and download Mentorbizz-owned Content, provided that: (a) the copyright notice remains, and a permission notice is added; (b) use is solely for personal, non-commercial purposes; (c) Content will not be copied or posted on networked computers or published in any medium without valid permission; and (d) no modifications are made. This permission terminates automatically upon breaching terms or conditions.
Termination and Suspension
Mentorbizz reserves the right to suspend or terminate user accounts with or without notice at its discretion. If your account is suspended or terminated, you agree not to use the Site. Upon termination or a valid GDPR request, Mentorbizz will take reasonable steps to delete personal data from its systems, unless legally required to retain it.
Disclaimer of Warranties
Use of the Site is at your sole risk. The Site, including information, services, and content, is provided "as is," "as available," and "with all faults." Mentorbizz disclaims all express or implied conditions, representations, and warranties, including implied warranties of merchantability, satisfactory quality, or fitness for a particular purpose.
Assumption of Risk
You agree to assume all risks when using the Site, including risks associated with online or offline interactions with other users. You agree to take necessary precautions when interacting with other users.
Indemnification
You agree to protect, defend, and hold harmless Mentorbizz, its affiliates, officers, directors, agents, licensors, partners, employees, and representatives from any claims, demands, losses, expenses, damages, and liabilities, including legal fees and court costs, arising from:
1. Your actions or omissions on or off the Site.
2. Alleged infringement of intellectual property rights.
3. Breach of these Terms.
4. Disputes with other Users.
5. Misuse of the Site, including information and materials.
6. Violation of laws or regulations.
7. Inaccurate or misleading User information.
8. Misstatements and misrepresentations.
9. Use of third-party websites and information.
10. User information.
11. Information in third-party reports.
12. Payment processing services.
13. Phone support services.
14. Use of services or products based on Site information.
You agree to cooperate with Mentorbizz in defending such claims. Mentorbizz reserves the right to assume exclusive defense at its own expense.
Arbitration
Disputes arising from the Site, its use, or the Terms will be resolved through binding arbitration, following the Indian Council of Arbitration's commercial arbitration rules, with a single arbitrator chosen by Mentorbizz. This arbitration will be conducted individually, without consolidation. The arbitration will take place in Kolkata, West Bengal, and the award's judgment may be entered in any jurisdiction's court. Mentorbizz may seek interim relief from a Kolkata court to protect its rights during arbitration. Each party bears its arbitration costs.
Injunction
You acknowledge that breaching the Terms will cause irreparable harm to Mentorbizz. In addition to legal remedies, Mentorbizz is entitled to equitable relief, including preliminary and permanent injunctions, without requiring a bond or security.
Notices and Amendments
Mentorbizz may notify Users via email, mail, or on the Site. Mentorbizz reserves the right to modify, suspend, or terminate services or access with or without notice. Mentorbizz may also delete or bar access to related information and files. Mentorbizz will not be liable for modifications, suspensions, or terminations, or loss of information. Mentorbizz may amend these Terms by posting updated terms on the Site.
Governing Law
This Agreement is governed by and construed under Indian laws, disregarding choice of law rules.
Entire Agreement
These Terms constitute the complete agreement between you and Mentorbizz, superseding prior versions. You may not assign or transfer the Terms or granted rights. Additional terms may apply when using Mentorbizz or third-party products/services.
Tutors
1. A Tutor warrants being at least eighteen years old and possessing necessary educational qualifications and/or experience to provide tuition in specified subjects.
2. A Tutor acknowledges they are not Mentorbizz employees and accepts full responsibility for taxes and fees related to tuition contracts with Students or Parents through the Site.
3. A Tutor understands that their Site details will be publicly visible and may appear in search engine results.
4. A Tutor accepts full responsibility for published information and shall indemnify Mentorbizz against related liabilities.
5. A Tutor undertakes to register with accurate and current information, including name, address, telephone number, qualifications, and tutoring experience.
6. A Tutor may not include personal contact information in form fields, except in designated areas. Violating this condition may result in account suspension or termination.
7. Tutors must disclose qualification details to Students or Parents before entering into tuition engagements.
8. Mentorbizz does not guarantee securing Tutors for Students or ascertaining tuition fees on behalf of Tutors or Students.
9. Mentorbizz is not responsible if Tutors are unable to convert tuition inquiries into work through the connects facility.
10. Mentorbizz is not liable if Students' mobiles are switched off or if Students/Parents do not respond to Tutors' queries.
11. All tuitions posted on the Site are verified to the best of Mentorbizz's knowledge.
12. A Tutor accepts full responsibility for quoted hourly rates or prices for their services.
13. Both Students and Tutors can request address and residential detail verification before making direct payments.
14. A Tutor shall indemnify Mentorbizz against claims, liabilities, costs, and expenses arising from their use of the Site.
15. A Tutor acknowledges Mentorbizz is not liable for reimbursement of fees in case of contract cancellation.
16. A Tutor must respond respectfully to Student feedback posted on the Site.
17. Mentorbizz is not involved in interactions between Tutors and Students and is not liable for disputes arising between them.
18. A Tutor is responsible for commitments to Students beyond those mentioned on the Site.
19. A Tutor is expected to conduct themselves in a professional manner.
20. Mentorbizz requires Tutors to register and access the Site from their base country.
Students
1. A Student or Parent undertakes to register with accurate and current information.
2. Students should provide detailed tuition requirements for better responses from Tutors and Institutes.
3. Students or Parents should check tuition profile privacy settings to avoid unwanted calls.
4. Both Students and Tutors can request address and residential detail verification before making direct payments.
5. Students or Parents should exercise caution when making advance payments to Tutors.
6. Mentorbizz does not guarantee tutoring quality and style.
7. Students acknowledge that Tutors are not Mentorbizz employees, and Mentorbizz cannot verify their backgrounds and behaviors.
8. No Tutor can guarantee good grades, and refund demands based on grades are not valid.
9. Students/Parents should use caution and proper language when leaving reviews for Tutors.
10. Mentorbizz is not responsible for students paying fees to Tutors.
11. Mentorbizz is not involved in interactions between Tutors and Students and is not liable for disputes arising between them.
12. A Student is expected to conduct themselves in a respectful manner.
13. Mentorbizz is not liable for compensation or damages if a Tutor account is deactivated or if a Tutor discontinues sessions.
14. Students should make informed decisions before taking up assignments to avoid repercussions.
Institutes
1. A tutorial center accepts full responsibility for published information and shall indemnify Mentorbizz against related liabilities.
2. Registered centers can create relevant "Courses and Classes."
3. A tutorial center understands that their Site details will be publicly visible and may appear in search engine results.
4. A tutorial center accepts full responsibility for published information and shall indemnify Mentorbizz against related liabilities.
5. A tutorial center may not include personal contact information in form fields, except in designated areas.
6. Mentorbizz is not involved in interactions between tutorial centers and Students and is not liable for disputes arising between them.
7. A tutorial center is responsible for commitments to Students beyond those mentioned on the Site.
8. Mentorbizz requires institutes to register and access the Site from their base country.